Find answers to the most common questions below. If you cannot find what you are looking for, you are always welcome to reach out to us directly at hei@iisak.com. Every message is read with care, and we are happy to assist you personally.
Ordering and Payment
How do I place an order?
Which payment methods do you accept?
Can I change or cancel my order?
How do I track my order?
Returns and Exchanges
Can I return my order?
What if my product is damaged?
How long does a refund take?
Shipping and delivery
How long does delivery take?
Where do you ship?
How much is shipping?
Iisak Signature Packaging
Thoughtfully packaged and ready to give.
Click and Collect
Order online and pick up from the studio in Helsinki.
Design from Finland® Mark
Certified Finnish design
Notify me for the latest releases and special preorders.
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