Privacy policy

Welcome to the privacy policy page of Studio exakt Oy, which acts under the brand name Iisak. We are committed to protecting the privacy of our customers, collaborators, and visitors to our website.This Privacy Policy explains how we collect, use, and protect personal data when you interact with our website, purchase our products, or contact us. For the purposes of applicable data protection laws, Iisak acts as the data controller or the personal data described in this policy. If you have any questions about this policy or about how we process personal data, you can contact us at:

Studio exakt Oy
3160644-3
Veneentekijäntie 14, 00210 Helsinki
hei@iisak.com
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1. What data do we collect?

We collect personal data that you provide directly to us as well as certain technical data when you use our website. This may include: Information you provide Name Email address Phone number Billing and shipping address Payment information (processed securely by payment providers) Messages sent through contact forms or email Order information Products purchased Order history Delivery details Payment status Technical information IP address Browser type Device information Website usage data through cookies and analytics tools We only collect personal data that is necessary to provide our services, process orders, and improve our website.

2. How does Iisak use your personal data?

We use personal data for the following purposes: Order processing Processing and delivering orders Handling payments and invoices Managing returns and customer service Customer communication Responding to inquiries Providing updates about orders Improving our services Analyzing website usage Improving website functionality and user experience Legal and administrative purposes Maintaining accounting records required by law Preventing fraud or misuse of our services Marketing (if consent is given) Sending newsletters or updates about products and events You may withdraw marketing consent at any time.

3. For how long is your personal data stored?

We retain personal data only for as long as necessary for the purposes described in this policy. Typical retention periods include: Order and accounting data Stored for up to 6 years in accordance with Finnish accounting legislation. Customer service communications Stored for as long as needed to resolve the inquiry. Marketing data Stored until you withdraw your consent or unsubscribe. Website analytics data Stored according to the retention policies of the analytics tools used. After the retention period expires, personal data is securely deleted or anonymized.

4. When might we share your data?

We may share personal data with trusted third parties when necessary to provide our services. These may include: Payment providers To process secure payments. Shipping and logistics providers To deliver your orders. Website and e-commerce platforms For operating our online store. Analytics providers To understand website usage and improve performance. Professional service providers Such as accounting or IT services when required. All third-party partners process personal data according to applicable data protection laws and only for the purposes necessary to provide their services. We do not sell personal data to third parties.

5. On what lawful basis do we process your personal data?

Under the General Data Protection Regulation (GDPR), we process personal data based on the following legal grounds: Contractual necessity Processing required to fulfill an order or provide a service you requested. Legal obligation Processing required to comply with legal obligations such as accounting regulations. Legitimate interest Processing necessary for operating and improving our business, such as customer service and website analytics. Consent Processing for marketing communications or optional cookies when you have given consent.

6. Do we process the personal data of children?

Our website and services are intended for individuals 18 years or older. We do not knowingly collect personal data from children. If we become aware that personal data from a child has been collected without appropriate consent, we will delete it.

7. How we protect your personal data.

We take appropriate technical and organizational measures to protect personal data. These include: Secure website connections (SSL encryption) Restricted access to personal data Secure payment processing through trusted providers Regular updates and security monitoring of our systems While we take reasonable steps to protect data, no internet transmission can be guaranteed to be completely secure.

8. Your rights and how you can exercise them.

Under GDPR, you have the right to:Access the personal data we hold about youRequest correction of inaccurate informationRequest deletion of your personal data in certain situationsRestrict or object to certain types of processingWithdraw consent for marketing at any timeRequest data portability where applicableIf you wish to exercise any of these rights, please contact us at:[email]

9. Do we use cookies?

Our website uses cookies and similar technologies to improve the user experience and analyze website traffic.Cookies may be used to:Ensure the website functions properlyRemember user preferencesAnalyze website usageSupport marketing and analytics toolsYou can control or disable cookies through your browser settings. Some website features may not function properly without cookies.For more information, please see our Cookie Policy.

10. Local terms

This Privacy Policy is governed by the laws of Finland and the European Union, including the General Data Protection Regulation (GDPR).Where required by local legislation, additional rights or obligations may apply.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.The updated version will always be available on this page and the effective date will be updated accordingly.